Knowledge Base
The structured corpus of your business knowledge that grounds an AI chatbot's answers.
A knowledge base (KB) is what your bot knows about YOUR business — policies, products, pricing, hours, FAQ. Without it, the bot can only answer from its general training, which doesn't include your specific data.
Modern KBs accept multiple input types: uploaded files (PDF, DOCX, TXT), crawled website URLs, manual Q&A pairs, structured product catalogs.
The KB is chunked into snippets, embedded into vectors, and stored in a vector database for RAG retrieval at runtime.
Voorbeeld in GlobalChatbot
GlobalChatbot's KB editor: drag PDFs, paste URLs (auto-crawl 50 pages), or type FAQ manually. Re-embedding happens in 47 seconds.
Bekijk het in actie.
GlobalChatbot — AI-agent voor serieuze bedrijven. 5 minuten om in te stellen, 45 talen, geen kaart vereist.
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