vs LiveChat
vs LiveChat — AI-first vs human-first
LiveChat is built for human agents with bot as a fallback. We're built AI-first, with human handoff as the fallback. The economics flip 180 degrees: you scale conversations without scaling headcount.
Side by side
Feature by feature.
No spin. Here's how Global Chatbot AI compares to LiveChat.
| Global Chatbot AI | LiveChat | |
|---|---|---|
| Pricing model | €49 flat | €24 / agent / mo |
| AI-first deflection | Default 80%+ | Add-on (LiveChat AI) |
| Native multilingual | 45 | 27 (translation) |
| Tool calling | Built-in | Via Open API |
| Annual contract | Never | Yes (for annual rates) |
Pick Global Chatbot AI if…
- ✓ No per-agent pricing — grow conversations without hiring agents
- ✓ AI-first by default, not add-on
- ✓ Tool calling included on Pro
Pick LiveChat if…
- • If you want a classic agent-based help desk with bot as backup
- • If your team is already trained on LiveChat workflows
See it next to LiveChat. In production.
14 days free. Run both side by side. Decide what wins.
14 days · no card · cancel anytime