Features

Visual control. Zero code. Live previews.

The same product that runs a Lisbon boutique hotel runs a 1,000-property chain. Every lever is visual. Every change has a live preview. Below is the full tour.

01 · Brand & colors

Pick a palette.
Watch the widget transform.

Choose from curated palettes — or define exact hex codes for header, bot bubble, user bubble, and accent. Live preview updates as you click. Your customers see your brand, not ours.

Personalization

Brand palette

Custom colors

Header
#4F46E5
Bot bubble
#F1F5F9
User bubble
#4F46E5
Accent
#10B981

Bot name

Maya — Concierge AI

Welcome message

"Hi! How can I help today?"

Tone

Friendly · formal optional

your-website.com
M

Maya

Online · AI

Hi! How can I help today?
What time are you open?
Mon-Fri 9am-7pm, Sat 10am-4pm. Want me to book you in?
Type a message...

Live preview

Click a palette · widget updates in real-time

🎨

5 brand color slots

Header, bot bubble, user bubble, accent, text — all configurable via color picker or hex code.

🖼️

Avatar + logo upload

Replace the default avatar with your business logo. Shows in chat header + bubble.

📍

Widget position

Bottom-right, bottom-left, embedded inline, floating button. Separate config for mobile vs desktop.

✏️

Custom welcome message

Set the first message visitors see. Localized per detected language automatically.

🎭

Tone presets

Friendly · formal · casual · professional. Or write your own system prompt for power users.

📜

Suggested questions

4-6 quick-reply chips shown on widget open. Guide visitors to your high-converting intents.

02 · Installation

One line of code.
Anywhere your website lives.

Copy this script tag. Paste before </body>. Bot is live. Works on every platform: WordPress, Shopify, Webflow, Wix, Squarespace, custom HTML, Next.js, React, Vue, Angular.

One-line install

Your platform

Snippet — paste before </body>

<!-- GlobalChatbot widget -->
<script src="https://globalchatbot.ai/widget.js" data-id="my-shop" defer></script>
  • Works on any CMS — no developer required
  • Shadow DOM isolated — never breaks your styles
  • Domain-locked — anti-theft from other websites
https://your-website.com
← widget appears here

Shadow DOM

Isolated from your site's CSS — bot styling never conflicts.

Domain-locked

Restrict widget to your domains only. Anti-theft from competitors.

iFrame mode

Full-page integration available for dedicated support pages.

API mode

Drop bot into your mobile app via REST API. Custom UI on top of our brain.

03 · Conversations

See every conversation.
Take over in one click.

Every message logged. Searchable by keyword, customer email, intent, language, date. Filter to triage. Step in mid-conversation when needed. Bot resumes when you exit.

S

Sarah K.

Bot · EN · Booking

Hi, do you have a room for the weekend?
Yes! Junior Suite €240/night, breakfast included. Friday-Sunday?
Yes — and a spa session Saturday?
Perfect. Total €575. Want me to send the Stripe link?
Bot resolved · no human handoff needed3 messages · 47s total · €575 closed
🔍

Search everything

Full-text search across all messages, all channels, all time.

🎯

Auto-tagged intents

Bot auto-classifies: booking, support, complaint, lead. Filter by tag for fast triage.

🙋

Live takeover

Click to take over. Bot pauses. Customer never sees the handoff.

📤

Export CSV

Download conversations with full metadata. UTF-8 BOM for Excel-ready import.

🗑️

GDPR delete

Customer asks → 1-click wipe from logs + Pinecone. Audit log retained for compliance.

📨

Email digest

Daily/weekly summary to your inbox. Top intents, top languages, conversion delta.

04 · Lead dashboard

Every lead.
Every channel.
One pipeline.

Leads from web widget, WhatsApp, Messenger, voice agent — all land in one unified view. Filter by source, status, value, language. Export to CSV. Push to your CRM.

Conversations today

1,247

+34% vs yesterday

Leads captured

142

+18% vs yesterday

AI resolution rate

87%

+2.4pp vs yesterday

Revenue closed

€8,140

+€1,920 vs yesterday

Leads · last 24h

M

Maria T.

Hotel Clipa widget

€575

Qualified
L

Lucas M.

WhatsApp

€180

New
S

Sarah K.

Web widget

€450

Booked
H

Hiroshi Y.

Voice agent

€320

Qualified
A

Anna B.

Web widget

€95

New
By channel:Widget 64WhatsApp 42Voice 18Email 18

Auto-refresh · 10s

📥

Smart lead capture

Bot asks for contact only when intent is qualified. Never spammy.

🧷

Custom fields per industry

Hotels: check-in date. Restaurants: party size. Clinics: symptoms. Configurable.

🔁

Auto-route to CRM

HubSpot, Pipedrive, Salesforce, Zoho, ActiveCampaign — push leads instantly.

🔔

Instant notifications

Hot lead? Email + Slack + WhatsApp ping in under 5 seconds.

🎯

Lead scoring

Bot scores leads by intent strength + conversation engagement. Sort by hot.

💵

Revenue attribution

Which conversations closed bookings, payments, signups. Total revenue per bot.

05 · Analytics

Conversations. Languages.
Revenue. All visualized.

Conversation volume, AI resolution rate, lead conversion, response time, peak hours. Per channel, per language, per intent. Make decisions on data, not vibes.

Conversations · 7 days

Refreshed 2m ago

Conversations Leads

45

Mon

62

Tue

78

Wed

91

Thu

116

Fri

138

Sat

124

Sun

Total

654

+34% WoW

Avg / day

93

Best: Sat

Resolved by AI

87%

569 of 654

By language

13 detected this week

ENEnglish
42%
DEGerman
18%
FRFrench
12%
ESSpanish
10%
ITItalian
8%
+8Others
10%
Auto-detected per visitor · 45 supported

Volume trends

Daily / weekly / monthly conversation counts. Spot patterns instantly.

Resolution rate

% conversations bot closes without humans. Per intent + per channel.

Multi-language

Which languages most active. Where to invest more knowledge base content.

Funnel analysis

Hello → intent → action → booked → paid. Drop-off per step.

06 · Languages

45 languages. Native fluency. Zero translation layer.

Italian customers get Italian. Korean customers get Korean. Hebrew flows right-to-left automatically. We use a model that natively reasons across 45 languages — not a Google Translate wrapper.

🇬🇧 EN🇩🇪 DE🇫🇷 FR🇪🇸 ES🇮🇹 IT🇵🇹 PT🇳🇱 NL🇵🇱 PL🇷🇺 RU🇺🇦 UA🇹🇷 TR🇸🇦 AR🇨🇳 ZH🇯🇵 JA🇰🇷 KO🇮🇳 HI🇮🇩 ID🇹🇭 TH🇻🇳 VI🇸🇪 SV🇳🇴 NO🇩🇰 DA🇫🇮 FI🇨🇿 CS🇸🇰 SK🇭🇺 HU🇷🇴 RO🇧🇬 BG🇬🇷 EL🇮🇱 HE🇪🇪 ET🇱🇻 LV🇱🇹 LT🇸🇮 SL🇭🇷 HR🇷🇸 SR🇲🇰 MK🇧🇦 BS🇮🇸 IS🇮🇪 GA🇪🇸 EU🇪🇸 CA🇲🇹 MT🇮🇷 FA🇲🇾 MS

Auto-detected per visitor · RTL scripts fully supported

100+ levers. Live previews. Zero code.

14-day trial. No card. Configure every lever from the dashboard. Cancel with one click.

14 days · no card · cancel anytime