Documentation

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Everything you need to wire GlobalChatbot into your stack. Code samples in cURL, Node, Python.

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Quick start

First bot in 47 seconds.

Channels

Web, WhatsApp, voice, email.

Integrations

Stripe, CRM, calendar.

REST API

Send messages, list leads.

Webhooks

Real-time events.

Knowledge base

Train on PDFs + URLs.

Security

GDPR, encryption, audit.

Quick start

First bot live in 47 seconds.

One <script> tag. Auto-detects language. Drop it in WordPress, Shopify, Webflow, or any custom HTML — works the same.

Single script tag, zero build step required.
Works on every modern framework: Next.js, Vue, Angular, Astro.
Auto-loaded translations for 45 languages — no per-language setup.
Mobile-responsive by default, position configurable (bottom-right / bottom-left / center).

index.html

HTML

<!-- 1. Add before </body> -->
<script src="https://cdn.globalchatbot.ai/embed.js"
  data-org="your-org-id"
  data-locale="auto" defer
></script>

// ✓ Widget bottom-right of every page
// ✓ 45 languages, auto-detected
// ✓ Mobile-ready, GDPR-compliant

Channels

Web, WhatsApp, voice, email — same brain.

Customers reach you wherever they are. The same bot has the same context across every channel — no re-explaining, no "please hold while I check the other system".

Web widget — sub-second response, mobile-ready.
WhatsApp Business via Meta Cloud API — free service replies, $0.053/marketing msg.
Voice agent (ElevenLabs) — natural voice, <800ms latency, multi-language.
Email-to-bot — forward your inbox, bot replies + escalates if needed.
Telegram, Messenger, SMS — same setup template.

globalchatbot.ai/channels

Channel routing

Web

Voice

One AI brain

Unified context · 45 languages

Same memory across every channel

Leads

419 this week

Bookings

87 confirmed

Resolved

92% auto

Integrations

Connect Stripe, Cal.com, HubSpot, anything.

The bot doesn't just answer — it does things. Books, charges, updates CRM, triggers Zapier flows, hits your custom API.

Pre-built: Stripe, Cal.com, Calendly, HubSpot, Pipedrive, Salesforce, Mailchimp, Brevo.
Vertical-specific: Phorest (beauty), pynbooking (hotels), Mews, OpenTable, Toast.
Custom API: bring your own OpenAPI spec → bot uses your endpoints as tools.
Zapier / n8n / Make webhooks for unlimited fan-out.

POST /v1/conversation/tool-call

cURL

curl -X POST \
  "https://api.globalchatbot.ai/v1/tools/stripe/payment-link" \
  -H "Authorization: Bearer sk_live_..." \
  -d '{ "amount": 4900, "currency": "eur", "product": "Pro plan" }'

// → Response 200 OK
{
  "payment_link": "https://pay.stripe.com/b/abc123",
  "expires": "2026-06-07T12:00:00Z",
  "sent_to_visitor": true
}

REST API

REST API for everything in the dashboard.

Build custom flows, sync conversations to your data warehouse, embed the bot in your app — all via clean JSON endpoints.

REST + OpenAPI 3.1 spec, language-agnostic.
Endpoints: messages, conversations, leads, bookings, knowledge, organizations.
Rate limits: 100 req/s on Pro · 1,000 req/s on Business · unlimited on Enterprise.
Sandbox + production keys · scoped permissions.

cURLNode.jsPython

POST /v1/messages

cURL

curl "https://api.globalchatbot.ai/v1/messages" \
  -H "Authorization: Bearer $API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "conversation_id": "conv_8h2j...",
    "role": "user",
    "content": "Book a table for 4 tonight at 8pm"
  }'

// → 200 OK
{
  "id": "msg_3k7...",
  "response": "Done! Table for 4 at 20:00, confirmed.",
  "tool_used": "calendar.create_event",
  "latency_ms": 847
}

Webhooks

Real-time events for your stack.

Every meaningful event fires a webhook. Build alerts, sync your CRM, trigger workflows — all without polling.

Events: conversation.started, message.created, lead.captured, booking.confirmed, escalation.requested, kb.gap_detected.
HMAC-SHA256 signed payloads for verification.
Auto-retry 3× with exponential backoff (1s → 4s → 16s).
Delivery logs visible in dashboard · replay any event manually.

dashboard/webhooks

Webhook events

Live · 3 endpoints

POSThttps://api.your-app.com/webhooks/chat

conversation.startedmessage.createdlead.capturedbooking.confirmed

Last delivery 200 OK · 142ms

{

"event": "lead.captured",

"data": {

"name": "Sara M.",

"email": "sara@...",

"intent": "book_demo"

}

Retry: 3× with exponential backoff · HMAC-signed payloads

Knowledge base

Train on URLs, PDFs, manual Q&A.

Drop your existing content. The crawler indexes, the chunker chunks, the embedder embeds — RAG handles the rest.

URL crawl: up to 50 pages auto-indexed in ~47s.
File upload: PDF, DOCX, TXT, MD, CSV (up to 50MB per file).
Manual Q&A pairs for exact-match scenarios.
Versioning + rollback · scheduled re-crawls (daily / weekly / monthly).
Embedding model: text-embedding-3-large (1024-d).

dashboard/knowledge

Knowledge sources

14 indexed

Website crawl

48 pages

PDFs / DOCX

12 files

Manual Q&A

94 pairs

Re-embedding

73% · 12s left

Embeddings: text-embedding-3-large · 1024-d · auto-versioned

Security

Built for regulated industries.

Per-tenant isolation. EU data residency on request. SOC2 Type 2 in progress. HIPAA-ready architecture for medical clients.

AES-256 encryption at rest · TLS 1.3 in transit.
Per-tenant knowledge base — your data never trains shared models.
Full audit log — every config change tracked + queryable.
Right-to-be-forgotten: 1-click data export + erasure.
BAA available for HIPAA · GDPR DPA on Pro+.

GDPR ready

EU data residency · DPA on request

AES-256 at rest

TLS 1.3 in transit

Per-tenant KB

Customer data never trains shared models

Audit log

Every config change tracked

Platform specs

Built for production.

<800ms

Median response

99.9%

Uptime SLA

1024-d

Embedding dimension

Languages OOTB

100 req/s

API rate limit (Pro)

3×

Webhook retry policy

TLS 1.3

Transport security

EU + US

Data residency options

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