Integration · helpdesk

Intercom integration

When the bot can't help, hand the conversation off to Intercom Inbox. Replaces Fin with our smarter engine.

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Intercom

Hand off to Intercom inbox

Category: helpdesk

Capabilities

  • ✓ Conversation handoff
  • ✓ Customer attributes sync
  • ✓ Inbox routing
  • ✓ Tags + macros

How it works

  1. 1. Add your Intercom API key in the dashboard (encrypted AES-256-GCM at rest).
  2. 2. Our system auto-injects the tool calls into your bot's n8n workflow.
  3. 3. Bot uses Intercom during conversations when relevant — no extra config.

Try Intercom integration free.

14-day trial. All integrations on Pro. Cancel anytime.

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