API (Application Programming Interface)
A contract that lets two software systems exchange data and commands.
APIs are how modern software talks to other software. A chatbot's API lets you do anything you can do in the dashboard — programmatically. Send messages, list leads, update knowledge, configure integrations.
Modern chatbot APIs are REST + JSON, with optional WebSocket for real-time streams. Authenticated by API key or OAuth.
A great API is well-documented (OpenAPI spec), rate-limited (fair use), and versioned (backwards-compatible).
Esempio in GlobalChatbot
GlobalChatbot's REST API exposes everything in the dashboard. Full OpenAPI 3.1 spec + Node, Python, and PHP SDKs.
Vedi in azione.
GlobalChatbot — agente AI per aziende serie. Configurazione in 5 minuti, 45 lingue, senza carta richiesta.
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