Customer support·Template
📦

Order tracking

Connects to your order system, looks up live status, returns ETA + carrier link. Handles 95% of 'where is my order' tickets without humans.

AI

GlobalChatbot

Template preview

Where's order #4471?
Order #4471: shipped yesterday via DHL. Out for delivery today, window 14:00–18:00. Track: dhl.com/tr/123
Can you change the address?
Yes if courier hasn't started delivery. New address?

95%

auto-resolved

-84%

WISMO tickets

8s

avg response

When to use

  • E-commerce post-purchase
  • High shipping volume
  • Reducing 'WISMO' tickets

Works with

Deploy this template. 5 minutes.

Customize in dashboard, paste snippet, live on your site. No code.

Free plan: 50 conversations/month, no card

Order tracking — chatbot template | Global Chatbot AI