E-commerce·Template
📬
Post-purchase support
After checkout, the bot opens a thread that survives — handles 'where's my order', returns, exchanges, related product suggestions.
AI
GlobalChatbot
Template preview
Hi Sara — your order #5512 is on the way. ETA Thursday. Reply STATUS anytime for updates.
Can you also help with my last order?
Sure — order #5480 was delivered last week. Want to track, return, or rate it?
+22%
repeat purchase
+18
NPS lift
-44%
post-purchase tickets
When to use
- E-commerce stores
- Improving post-purchase NPS
- Driving repeat purchases
Works with
Deploy this template. 5 minutes.
Customize in dashboard, paste snippet, live on your site. No code.
Free plan: 50 conversations/month, no card