Use cases

8 ways to make AI pay back.

Pick a goal — lead capture, support, sales, bookings, surveys. Click any card to see the playbook + the matching templates.

Replace static forms with conversations that qualify leads inline and push them to your CRM in real-time. Higher completion rate, lower acquisition cost.

+3.4×

vs static forms

12s

avg time to capture

+38%

qualified rate

Capabilities

  • Conversational qualification. BANT (Budget, Authority, Need, Timeline) gathered naturally — not 14 form fields.
  • Real-time CRM push. HubSpot, Pipedrive, Salesforce, Brevo — leads in your pipeline the moment they're captured.
  • Smart routing. Hot leads go to sales immediately on Slack. Cooler leads to email nurture.

Best for

B2B SaaS demosService businessesHigh-ticket consumer brandsAnyone with a 'Contact us' page
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The bot answers from your KB only — no hallucinations. When it can't, it hands off to a human with full conversation context. Average ticket cost drops 60–80%.

87%

avg deflection rate

-67%

ticket volume

8 sec

avg first response

Capabilities

  • RAG-grounded answers. Bot only answers from your KB. Citations + 'I don't know' fallback. Zero hallucination on your data.
  • Smart handoff. Failed deflections escalate to your team via email, Slack, or WhatsApp — with full transcript + suggested response.
  • Knowledge-gap detection. Dashboard tells you which questions weren't answered. Add to KB in 30s, instant deployment.

Best for

E-commerce post-purchaseSaaS help centerHospitality FAQAnyone drowning in WISMO tickets
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Run product recommendations, abandoned cart recovery, discount distribution, and inline checkout. Drive AOV and conversion without growing the team.

+32%

AOV lift

+25%

conversion

+18%

recovered carts

Capabilities

  • Product recommendations. Ask 3 questions, suggest the right SKU, link to checkout. Smart upsell + bundle.
  • Abandoned cart recovery. Bot intervenes on exit intent, addresses the objection, offers discount, recovers €42 avg.
  • Inline Stripe checkout. Bot generates payment links in the chat. Customer pays without leaving the conversation.

Best for

E-commerceB2B SaaSService businessesAnyone with a sales motion
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Real-time availability check. Conversational booking flow. Confirmation + reminder + deposit. Integrates with your existing PMS / calendar / booking system.

+47%

direct bookings

24/7

booking coverage

-58%

no-shows (with deposit)

Capabilities

  • Live availability sync. Connects to your PMS / calendar — Pynbooking, Phorest, OpenTable, Cal.com, Calendly.
  • Multi-step booking. Service + date + add-ons + special requests — handled in natural conversation.
  • Payment + deposit collection. Stripe link inline. Optional deposit to reduce no-shows.

Best for

HotelsRestaurantsSpas + clinicsService businesses with calendars
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Your team gets the same 15 questions repeatedly: hours, location, shipping, returns, sizing, pricing, eligibility. The bot answers them perfectly, in 45 languages, instantly.

92%

auto-resolved

<1 sec

median response

4.6/5

CSAT

Capabilities

  • RAG over your help center. Crawls your existing help articles + FAQ. No manual rebuilding needed.
  • Multi-language out of the box. Same answer in 45 languages — no per-language KB needed.
  • Suggested questions. Suggest the 6 most-asked questions on widget open — instant deflection.

Best for

E-commerceSaaSService businessesAnyone with a public help center
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Surveys-as-chat get answered. Surveys-as-form get ignored. Bot collects feedback inline post-interaction, follows up on detractors, drives review traffic.

67%

response rate

+184

G2 reviews / year

100%

detractor follow-up

Capabilities

  • Inline CSAT post-chat. 1-click smiley scale. Detractors trigger immediate follow-up.
  • Periodic NPS surveys. Quarterly NPS + auto-routing: promoters → review request, detractors → human reach-out.
  • Custom survey flows. Multi-question surveys delivered conversationally — completion 3× higher than static.

Best for

SaaSE-commerceService businessesAnyone tracking NPS / CSAT
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Modern LLMs are inherently multilingual. The bot detects the visitor's language, responds in it, with culturally appropriate tone. Same KB serves all languages.

45

languages OOTB

+58%

international engagement

200ms

language detection

Capabilities

  • Auto-detect + auto-reply. Detect from browser, IP, or input message. Reply in kind, with native tone.
  • Single KB, all languages. Maintain KB in your primary language; bot translates per query. No duplicate work.
  • Code-switching handled. Customer mixes English + Spanish in one message? Bot understands both, replies smartly.

Best for

Tourism + hospitalityInternational e-commerceMulti-country brandsTourism boards
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Bot reaches out at the right moment — running low on a subscription, anniversary discount, post-purchase love. Drives LTV without spamming.

+22%

repeat purchase

+18

NPS lift

-62%

subscription churn

Capabilities

  • Behavior-triggered outreach. Bot DMs based on signal: low usage, near-renewal, browsing without buying.
  • Reorder + replenishment. Bot checks in when you're due for a refill. Stripe one-click reorder.
  • Loyalty + referral nudges. Active customers prompted to refer or unlock loyalty tier.

Best for

Subscription businessesE-commerce with repeat purchasesSaaS with annual renewalService businesses
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